Cell Phone Plan

  • What are my options for an Android phone?

  • What are my options for an iPhone?

  • What features does it offer?

  • Do you have any promotions at the moment?

  • What is your best prepaid phone plan?

  • Do I have the option of buying the phone?

  • Do you offer a family plan?

  • Do you offer an unlimited data plan?

  • How much would my monthly bill work out to? 

  • Is there an activation fee?

Traveling 

 

A.   Traveling with your cell phone

  • Can I use my cell phone where I am visiting?

  • Is my phone unlocked?

  • How much will it cost for the international phone plan? (calls/data/roaming fees)

 

 

B.  Traveling with your cell phone and buying a SIM card 

Pre-order your SIM card before you travel or buy a SIM card in the country you are travelling to.

Call Display - See who is calling (name and phone number)

 

Call Waiting - Receive a second inbound call while already connected to a call

Conference Call - A telephone call in which three or more persons in different locations participate

Data - Allows your mobile phone to get online when you're away from Wi-Fi

Long Distance - A call outside the local area

Voice Mail - An answering machine for mobile phone

 

Internal Memory - GB-Gigabyte     16/32/64/128

Camera - MP-Mega Pixel   5-48

Checklist

  • Did you explain what information you needed?

  • Did you give all the necessary details?

  • Did you ask all the questions?

  • Did you repeat back all the important information?  (activation date - monthly payment amount - contract length)

  • Did you thank the other person for their help and information?

 

      Thank you for all your help.  Thank you for your assistance.  Thanks for everything.  I appreciate your help.